01PerspectiveWhy celebrants exist at all — the shift in churches, culture and clergy that created the need, and how the celebrant’s role differs from the minister’s.
02The intake processThe motivation, the meeting, the mandate, the methods. Where to meet a family, what to ask, and the discipline of listening more than you speak. Remember — it is not about you.
03Crafting the serviceUnderstanding the family, the flow and the flexibility. Progression with a purpose — beginning, middle, end — built around what this family actually wants.
04Preparing the scriptMechanics, material, and a twenty to thirty minute service — with the eulogy running three to seven of it. Both traditional and contemporary ceremony scripts, worked through in full.
05The eulogyFrom the Greek eulogia — good words. What one is, how to prepare it, and how to deliver it — and on Sunday you will write one and present it. Who speaks, the tone, the theme, and being specific, honest and tactful.
06From condolences to committalThe whole sequence, step by step: the first call from the funeral home, offering condolences, confirming choices, the service walk-through, the committal, and how to close.
07Communicating with excellenceThe Look, the Learning, the Listening, the Language. Presentation coaching from Wayne and Rosanne, peer review from the room, and the top eulogy tips from thirty years of delivering them.
08Difficult family dynamicsWhat you are not there to do — counsel, promote doctrine, promote yourself. And the real problems: who speaks, whether children attend, former spouses, disruptions, and conflicts of culture or faith.
09Dress and deportmentThe expectations of the family, the guests and the funeral home. Dress so that people are focused on what you are saying, not on what you are wearing.
10Pre-planningOur number one takeaway in thirty years: plan before death. Poor services, family conflict and overspending nearly always trace back to poor planning.
11Building the practiceDetermine your mission · dig up resources · develop relationships · dedicate yourself to growth · do it. Plus marketing, and what to charge.
12Our six takeawaysWhat thirty years actually taught us about the celebrants who succeed. Available. Flexible. Predictable. Presentable. Dependable. Respectful.